Your calls always answered within 5 rings.
Excellent help from James and Jessica. No queries were too much trouble.
Fantastic customer support and communication
Great service. Will definitely use again
Everything went very smoothly. We felt that if there had been any problem we could have contacted DialAFlight and they would have assisted us. Would definitely use again
The hotel was in a great place just one block from Grand Central
Another successful holiday with excellent arrangements and service from Gino and the team.
Worth updating customers that internal flights from JFK at some terminals require arriving full 3 hours before, because of volume of international passengers rammed in the security queue. Only just made it to the gate!
Would like to say a massive thank you to Zoe who sorted out my trip for me, answered all my queries and was a pleasure to deal with
Nothing to improve on
As always spot on.
Thanks to Lloyd and Chloe as usual. Booking flights with them is always easy and they follow up a few days before the flight to check all is OK.
Jarvis as ever delivered. Our go-to guy whenever we use DAF!
Sean Furnival is FANTASTIC
I would definitely use DialAFlight next time. They were so helpful and always available to guide me through any problems.
Dominic never fails to get us all a fantastic price on flights. I can’t recommend him enough.
Matthew always on hand and very professional
Always reliable and dependable.
Great service
Don’t recommend the Sheraton for 3 people. The double beds were tiny however they did give us an accessible room with more bed space. Staff very disinterested but trip otherwise was great.
Bradley, as always, helpful and prompt with replies. A reassuring presence.
Ethan Fell - thank you! Superb from start to finish. A real professional and someone I will be recommending to anyone and everyone!
Brilliant trip. Thank you Toby
Hyatt Grand Central Hotel New York check in was a nightmare because of lack of staff but then great. BA ‘Cattle Class’ was dreadful with average/minus food.
Billy Gardiner was excellent - he gave us a great deal, communicated with us throughout and offered excellent advice
Can’t say enough, brilliant service
Excellent service as usual. Seymour is always very helpful and goes above and beyond
Service expectations were high but your performance was truly exceptional including: - Extra legroom emergency row plane seats. - Quiet hotel room furthest from v noisy NYC street. - Very speedy recompense of cancelled flight refund. - Speedy and efficient answering of office phones
Overall my experience with you was very good.
The only downside was the lack of facilities in the hotel. No tea/coffee making and no restaurant until lunchtime. I asked if I could have a chair in my room but couldn’t.
Brilliant service as always.
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